“What is the status of the patent application you are handling for our company?”
Reviewing past emails or asking your contact for another update takes time. Accessing the records you need through the AI you already use can reduce that effort, leaving more time to prepare for discussions with your contact.
PI IP LAW has added MCP connectivity to its internally developed intellectual property case management system (IPMS) and is now accepting applications for client access. The video above shows an example of how AI can retrieve case records. The interface and available records may differ in actual use.
What clients want AI to handle
Clients go into business to grow their products and services and realize their business model. Intellectual property (IP) work, including patents, supports those businesses. Like legal, employment, tax, and accounting matters, it is also an area of professional work that every business needs to manage.
These tasks can easily slip down the daily priority list. When product development and customer acquisition demand immediate attention, even finding necessary information and checking progress can feel burdensome. Yet they cannot simply be put off, because problems left unattended can eventually threaten the business itself.
Engaging a professional does not end what the client has to do. Clients still need to follow progress, supply additional materials, and discuss decisions with their advisers in line with their business goals. PI IP LAW aims to reduce the time spent finding and organizing information along the way.
“Clients have less time to think about IP than we might expect.”
AI that can act as well as converse
Using conversational AI to answer questions and organize documents is becoming familiar. But even after receiving an answer, users still have to find and transfer materials, check emails, and access the services they need. Clients expect AI to help handle these steps as well, so they can reach their intended outcome.
An AI agent is AI with that ability to act. Using the tools it is connected to and the permissions it has been granted, it can search the web, read or draft emails and documents, and request actions from external services. This is what people mean when they say AI has gained “hands and feet.”
Businesses that use AI from the outset, for both product development and everyday work, may expect professional services to fit the same workflow. They may want to review IP records and prepare follow-up questions in the AI they already use, without repeatedly switching channels. Working with founders and inventors, PI IP LAW sees how their use of AI is changing and expects the way they deal with professional services to change with it.
Professional service providers have to prepare for this change as well. Alongside guidance and contact channels written for people to read, they need a route through which a client’s AI can request information and receive a response. That is why providers now have to think about how they connect with their clients’ AI, not only about how they use AI internally.
“If clients want to communicate through AI agents, how should we respond?”
Why PI IP LAW adopted MCP
As part of its AI transformation, PI IP LAW has explored ways to improve internal operations and client services. This initiative focuses on connecting the AI clients use with their case records.
PI IP LAW added MCP connectivity to the IPMS it developed and operates in-house. MCP (Model Context Protocol) is a common standard that lets AI use information and tools from external systems. The firm uses it to let clients look up records for the matters they have asked it to handle.
The IPMS is an internal system accessible only to PI IP LAW staff. Clients do not access the IPMS interface directly; they use an AI service connected through MCP to view case records within the permitted scope.
The process is straightforward. When a client asks their connected AI about a case, the AI sends a query to PI IP LAW’s system through MCP. The connector between the two systems returns the records, which the AI uses to compose its response. This allows the AI to draw on the client’s actual case records alongside its general knowledge.
From status updates to follow-up questions
Before searching email exchanges for case information or asking your contact for an update, you can start by reviewing records in an AI conversation. If you already use AI to organize materials as you work, you can review the information you need in the same workspace.
For example, you can supply the details that identify a case and ask, “Check the status of this case.” After reviewing the result, you could ask, “List the points I should clarify with the patent attorney handling this case.” The connector provides the case records; the AI uses those records to draft explanations or follow-up questions.
You can use the resulting summary to share updates within your company or prepare topics to discuss with your patent attorney. With less time spent locating and copying records, you can focus on discussing the next steps in a case and the business decisions they involve.
How access to client case records is managed
Connecting AI to case records also requires clear limits on what information is available. PI IP LAW restricts queries to cases linked to the client’s account and permits only the retrieval scope it has explicitly authorized. The connector is read-only: it provides no tools to create, modify, or delete case information.
PI IP LAW issues the authentication credentials needed for connection in advance. The firm logs when a query was made, which connection and function it used, while masking secret values such as the credentials themselves. If credentials may have been exposed, PI IP LAW explains how to revoke them and obtain replacements.
Query results are sent to the AI service the client chooses. The connection guide covers ongoing use after setup, including user settings within the client’s organization and management of authentication credentials.
Helping clients focus on their business
The MCP connection is a first step toward services that fit the way clients use AI. By reducing the time spent finding and sharing information, PI IP LAW aims to help clients focus on the decisions they need to make with their advisers.
So that clients can stay focused on their businesses without losing sight of IP, PI IP LAW is working on both internal efficiency and the changing ways in which clients reach its services.
Apply for an MCP connection
Clients who have engaged PI IP LAW for a past or ongoing matter may apply for an MCP connection. The connection provides access to the client’s case records held by PI IP LAW.
You will need an AI service or agent that supports connections to external MCP servers. Support varies by service plan, operating environment, and organizational settings, so please check the connection features available in the environment you plan to use.
PI IP LAW does not charge a separate fee for MCP access. Clients pay only for their chosen AI service, in accordance with that service’s pricing.
Review the terms of service and privacy notice in the application form below before applying. After verifying the client relationship, the applicant’s authority, and the submitted consents, our team will email an authentication key and connection guide to the address provided. We will contact you if further verification is needed. The guide includes connection steps for the AI service, usage examples, and instructions for managing authentication credentials.
If you have trouble using the form or have questions about your application status or the service, please contact piip@piip.co.kr.
